T-Mobile USA is lays off 7% of its staff, part of an effort to contain costs as the company spends heavily to attract new subscribers in an increasingly competitive market. From a report: The move will affect about 5,000 positions, mostly corporate and back-office staff, along with some technology roles, T-Mobile said in a regulatory filing. Retail and consumer care experts will not be affected. CEO Mike Sievert said in a letter to employees that the cost of acquiring and retaining customers is “significantly more expensive than it was just a few quarters ago.” Building the company’s high-speed Internet business and efforts in other areas “are not enough to meet these changing customer expectations going forward,” he said.
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